Question 1

What features does Fluid offer to help me run my club?

Accepted Answer

Fluid gives you complete control over your facility operations. Manage court bookings, member and guest check-ins, memberships, and events with ease. Run leagues, process payments, and track sales from your pro shop all in one place.

Fluid manages staff permissions, smart coach scheduling, affiliate tracking, and sponsor management. Built-in communication tools keep your members informed, while detailed reporting helps you stay on top of operational performance. Whether you manage one facility or several, Fluid streamlines your workflow so you can focus on your operations.

Question 2

Does Fluid offer reporting and analytics?

Accepted Answer

Absolutely. Fluid offers built-in reporting that gives you a clear view of your entire operation — revenue, court utilization, attendance, membership trends, and more.

It also helps you understand how your members engage with your club, so you can tailor programming, personalize communication, and elevate the overall experience. With Fluid, you're equipped to make thoughtful, data-informed decisions that keep your community thriving.

Question 3

How do payments work through Fluid?

Accepted Answer

Fluid partners with Stripe to offer a seamless, secure payment experience. You can collect payments for registrations, memberships, events, clinics, and pro shop sales directly through the platform, with funds deposited straight into your club's bank account.

Set up a Stripe card terminal to support all major electronic payments, including credit cards, Apple Pay, and Google Pay. With real-time tracking, detailed reports, and full payout visibility, Fluid ensures your financial operations are smooth, professional, and built for scale.

Question 4

What is the cost to host a tournament or league?

Accepted Answer

Hosting with Fluid is completely free for organizers. There are no setup fees, no subscriptions, and no hidden costs.

For tournaments, players pay $5 for their first bracket and $3 for each additional one. For leagues, it's just $10 per player for the full season. You get paid at the time of registration and enjoy full access to every feature. We also include text message alerts at no extra cost, so you can keep players informed without worrying about additional fees.

Question 5

Does Fluid support different tournament formats?

Accepted Answer

Oh yes! Fluid is battle-tested and built to support a full range of tournament formats - including round robin, pool play, single elimination, double elimination, Triples, and MLP-style team play. Whether you're organizing a small weekend tournament or a large multi-division event, Fluid gives you the flexibility to structure it exactly how you want.

Fluid manages everything behind the scenes, such as auto-seeding, pool/bracket creation, live scoring, and real-time bracket updates. Players and fans can follow the action live as it happens, and organizers save hours of manual work. Fluid also connects directly to DUPR for instant score reporting - giving your players the instant gratification and assurance that their matches are recorded accurately and without delay.

Question 6

Can I run my event from a phone or tablet using Fluid?

Accepted Answer

Yes, Fluid is fully mobile-friendly and built for organizers on the move. You can check in players, update scores, manage brackets, adjust court assignments, and send real-time messages - all from your smartphone or tablet.

Whether you're courtside or away from your desk, Fluid gives you full control of your event without being tied to a computer or desk. Everything updates instantly, so your players and staff always stay in sync.

Question 7

How do I register for a tournament or league?

Accepted Answer

You can register directly through the Fluid website using the link shared by the event organizer, your club, or a teammate.

Simply select your event, choose your bracket or division, and complete your payment—it only takes a few minutes. Once you're registered, you'll get instant confirmation and stay in the loop with event details, match times, and real-time updates from the organizer.

Question 8

Do I need to create an account to play?

Accepted Answer

Yes, but it only takes a minute and it's completely free. Creating your account unlocks your full player experience.

You'll be able to register for events, view your match schedule, track your results, and get real-time updates - all in one place. It's the easiest way to stay connected, stay informed, and stay ready to play.

Question 9

How do I look for and register with a particular partner?

Accepted Answer

During registration, you'll have the option to search for your partner by name. If they already have a Fluid account, you can instantly invite them to join your team. Once they accept, you'll be automatically paired for the event.

If your partner doesn't have an account yet, no worries. You can complete your registration and send them an invitation by entering their name and email. Once they sign up through the link, they'll be automatically added to your team. It's a quick, flexible process that makes partnering up easy and stress-free.

Manage. Play. Compete.

Fluid Simplifies Pickleball.

Run Your Club, Your Way. Seamlessly.

Pricing made simple

Personalized App Development

DUPR Integrated

Event & Player Management

Tournaments and Leagues without the Hassle.

Trusted by Clubs, Organizers, and Players.

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