We've completed full migrations from Playbypoint and PodPlay in one week, including historical records, balances, saved payment methods and recurring subscriptions.
Our team handles the move. We agree on your club's scope, provider coordination and schedule before starting.
This is Fluid's firsthand experience of completed migrations. The one-week result is not a guaranteed timeline for every club. Explore the details for Playbypoint and PodPlay.
A successful switch starts with a shared inventory. Our completed moves included members, memberships, bookings, history, balances and billing transfers. Review the details below for your club.
| Area to review | What to confirm together |
|---|---|
| Members and memberships | Member details, household relationships, plan status, benefits and renewal dates. |
| Bookings | Future reservations, assigned courts, times and the program registrations in scope. |
| Historical records | Available history, the date range to retain and how staff will find the records they need. |
| Credits and balances | Member balances, outstanding amounts and the totals to reconcile at the agreed cutover point. |
| Saved payment methods | The provider-supported transfer path, required access and coordination with the payment providers. |
| Recurring subscriptions | Active subscriptions, billing dates and the point when the old system stops charging and Fluid takes over. |
Use the same review for another provider, including CourtReserve. The transferable records and payment path must be confirmed for that system.
Build the schedule around your club's readiness. Agree on the work, verify the result and make the changeover clear for everyone.
List the courts, memberships, member benefits, future bookings and programs your club needs. Choose the Fluid plan and agree on what will be moved, recreated or retained for reference.
Review the club plansConfirm the required exports, access and payment-provider coordination with Fluid. Assign an owner on each side and agree on the scope, cost and schedule before work begins.
Discuss your migration scopeReview representative members, household plans, future bookings and balances. Reconcile record totals and renewal dates, then test the booking and billing rules that matter to your club.
See Fluid's booking rulesAgree when booking and billing move to Fluid, how final changes are captured and who handles exceptions. Train staff and give members clear sign-in and booking instructions before the switch.
See the member experienceThese dependencies affect the changeover. Resolve them while planning the migration, so staff know what happens on the first day in Fluid.
Saved payment methods and recurring subscriptions have moved in our completed migrations. Your club's transfer still needs an agreed provider path and billing plan.
If your PodPlay setup includes access controls, cameras or displays, review the equipment and its contracts separately from the data transfer.
Use the recorded product tour to review membership setup and the front desk before planning your move. These are product demonstrations, not footage of a customer migration.
Map your everyday work with the court-booking guide and club communication guide. Show staff how to handle member questions in the shared inbox demo.
Fluid has completed full migrations from Playbypoint and PodPlay in one week. That is completed experience, not a guaranteed timeline for every club. Your schedule depends on the agreed scope, exports, access, payment-provider coordination and readiness checks. Fluid confirms your club's plan before work begins.
Yes. Completed Playbypoint and PodPlay migrations have included historical records and balances, alongside members, memberships and bookings. Agree on the records available from your current system and the scope for your club, then reconcile totals and representative records before cutover.
Yes. Saved payment methods and recurring subscriptions were included in Fluid's completed Playbypoint and PodPlay migrations. The transfer for your club needs coordination with Fluid and the relevant payment providers. Confirm the transfer path, renewal dates and responsibilities before changing billing.
Review hardware separately from the software and data migration. Inventory access controls, cameras, displays and other connected equipment, then confirm ownership, compatibility, support contracts and any removal or replacement work. A completed software migration does not establish that every hardware installation can be reused.
Talk with Fluid about your current system, records and billing setup. The team provides assisted migration, but the one-week examples on this page are specifically completed Playbypoint and PodPlay migrations. Confirm the available exports, payment transfer path, scope and schedule for your provider.
Bring a list of your courts, membership plans, future bookings, record history, balances and payment providers. Include any connected hardware, staff training needs and preferred changeover dates. Fluid can use that inventory to agree on the migration scope, responsibilities and schedule with your club.
Tell us which system you use, how your memberships and billing work, and when you want to move. We'll review the scope, responsibilities and schedule with you.
