In this guide: Access the POS, add products to cart, process sales, manage products and categories, register payment terminals, and track inventory from your club dashboard.
The Point of Sale (POS) system inside Fluid PB allows clubs to quickly sell merchandise, drinks, food, and other products directly from the Front Desk. Staff can add products, manage inventory, process transactions, and track sales all from one place.
Accessing the POS
- Log into your club dashboard.
- Select your club.
- Navigate to Point of Sale → Store.
From here you can:
- View products
- Add products to a cart
- Process customer purchases
- Manage products and categories
- Register terminals
POS layout overview
Product grid
The main section displays all available products.
Each product card shows:
- Product image
- Product name
- Product price
- Quantity controls
Example: Coke — $3
Shopping cart
The Shopping Cart panel appears on the right side of the screen.
The cart will:
- Display added products
- Show quantities
- Calculate totals automatically
- Prepare items for checkout
If no items are added, the cart will display:
Your cart is empty
Adding products to the cart
Add a product
To add a product:
- Locate the product in the grid.
- Click the + button on the product card.
- The item will appear in the Shopping Cart.
Adjust quantity
To increase or decrease quantity:
- Use the + button to increase quantity
- Use the − button to decrease quantity
The cart updates automatically.
Processing a sale
Once all items are added:
- Review the Shopping Cart.
- Confirm quantities and totals.
- Proceed to checkout.
- Select the payment method.
- Complete the transaction.
After payment is successful:
- The sale is recorded
- Inventory updates automatically (if inventory tracking is enabled)
- Revenue appears in reporting and analytics
Adding new products
Admins can create new merchandise or concession items.
Create a product
- Click Add Product.
- Enter the product details:
- Product name
- Price
- Category
- Product image
- Inventory quantity (optional)
- Save the product.
The product will immediately appear in the POS grid.
Product categories
Products can be organized using categories.
Examples:
- Drinks
- Merchandise
- Food
- Equipment
- Accessories
Filter by category
Use the Filter by Category dropdown to quickly view specific product groups.
Managing products
Click the Manage button to:
- Edit products
- Update pricing
- Change product images
- Adjust inventory
- Archive inactive products
Registering a terminal
To connect a payment terminal:
- Click Register Terminal.
- Follow the on-screen setup instructions.
- Pair the payment device.
- Test a transaction.
Once connected, staff can process card payments directly through the POS.
Grid vs list view
The POS supports multiple viewing layouts.
Grid view
Best for:
- Touch screens
- Quick checkout
- Visual product browsing
List view
Best for:
- Large inventories
- Faster scanning
- Detailed product management
Use the view toggle buttons near the top of the screen to switch between layouts.
Inventory tracking
Inventory tracking helps clubs monitor stock levels.
When enabled:
- Inventory decreases automatically after each sale
- Staff can monitor low stock items
- Reports remain accurate
Recommended for:
- Drinks
- Apparel
- Equipment
- Retail items
Best practices
Use product images
Clear images help staff identify items faster during checkout.
Organize categories
Keep categories simple and easy to navigate.
Track inventory
Enable inventory tracking for physical products.
Use terminals for faster checkout
Connected terminals improve transaction speed and reduce manual entry.
Review reporting regularly
Monitor sales trends and inventory movement to optimize operations.
Common POS use cases
Selling drinks
Quickly sell beverages during tournaments or league nights.
Merchandise sales
Sell shirts, hats, paddles, and accessories directly from the front desk.
Event check-in purchases
Allow players to purchase add-ons or merchandise during check-in.
Snack bar operations
Use POS for food and concession stand sales.
Troubleshooting
Product not appearing
- Verify the product is active
- Confirm the product category filter is not hiding the item
- Refresh the page
Terminal not connecting
- Confirm the device is powered on
- Re-register the terminal
- Verify internet connectivity
Inventory incorrect
- Check recent transactions
- Review manual inventory adjustments
- Verify product inventory settings
Summary
Fluid PB's Point of Sale system provides clubs with a fast and flexible way to manage merchandise and concessions.
Using the POS, clubs can:
- Sell products quickly
- Track inventory
- Process payments
- Organize merchandise
- Improve front desk operations
- Monitor sales performance
The POS is designed to work seamlessly alongside reservations, tournaments, leagues, and overall club management inside Fluid PB.
Need help? Reach out to our team at help@fluidpb.com.