Guide3 min read·

Getting Started – Club ManagementA getting-started checklist for launching and managing your club

In this guide: A getting-started checklist for club management on Fluid. Each step covers what to configure and how to launch—then links to a dedicated guide for the details.

Complete the core checklist below to go live—POS and other add-ons can wait until you need them.

Before you begin

Gather:

  • Club name and location
  • Logo or branding (optional)
  • Staff who need access
  • Court information
  • Membership pricing

Tip: Most clubs can be operational in under an hour.

1. Create your club

Your club profile is the foundation for registrations, memberships, and communication.

What you'll configure

  • Club name
  • Location
  • Branding
  • Contact info

Recommended setup

Use your official public-facing club name and the physical location members will attend. Add a logo if you have one—you can fill in the rest later. See Add Your Club Profile for step-by-step instructions.

2. Configure club settings

Set operational defaults for registrations, waivers, and how your club behaves before you open sign-ups.

What you'll configure

  • Registrations
  • Waivers
  • Notifications
  • Visibility

Recommended setup

Configure waivers and registration defaults before opening registrations. Review notification and visibility settings so admins and members get the right updates. Club Settings in Fluid covers each option in detail.

3. Add courts

Courts are used for scheduling, reservations, and events. Add your courts before creating events.

What you'll configure

  • Court names
  • Court availability

Recommended setup

Start with clear, simple court names and add every court your club uses before creating events. See Set Up Courts for Your Club for step-by-step instructions.

4. Set up memberships

Memberships define how players join your club, access benefits, receive discounts, and unlock member-only experiences. Configure your membership plans as part of launch.

What you'll configure

  • Membership plan type (subscription or on-demand)
  • Billing cycles and pricing
  • Credits, passes, and reservation limits
  • Fees, discounts, and optional add-ons
  • Member-only visibility settings

Recommended setup

Start with one or two plans that match how your club operates today—you can add more as you grow. See Set Up Club Memberships for step-by-step instructions.

5. Add team members and staff access

Invite staff who help manage your club. Assign roles and permissions to control what each person can access.

What you'll configure

  • Name
  • Email
  • Role
  • Club access
  • Event access

Recommended setup

Start with only the people helping run your club and give the lowest level of access they need. See Add Team Members and Staff Access for roles, permissions, and club vs event access.

6. Configure communication

Set up email and text communication so you can stay in touch with players and members.

What you'll configure

  • Email messaging
  • Text messaging
  • Notifications
  • Announcements

Recommended setup

Start with email communication. Configure SMS if your club uses texting—two-way text requires a dedicated club SMS number. Writing Messages to Players and Members walks through email and text campaigns; Setting Up SMS Communication covers number setup and limits.

7. Create your first event

Create an event so players can start engaging with your club. Many clubs begin with a simple recurring activity.

Examples

  • Open play
  • Round robin
  • Clinic
  • Ladder night

What you'll configure

  • Schedule
  • Registration settings
  • Capacity
  • Pricing
  • Courts

Recommended setup

Start simple with a recurring event players can easily join each week. Creating Events on Fluid covers full setup and registration; for recurring sessions, see Create a Repeatable Private Event on Fluid.

8. Configure payments and products (optional)

Fluid includes Point of Sale (POS) tools for collecting payments and selling products at the front desk.

What you can configure

  • Registration fees
  • Membership payments
  • Merchandise
  • Rentals
  • Snacks and drinks

Recommended setup

Start with only the products or payments you need today and expand over time. Selling Products in Fluid PB covers POS setup, inventory, and front desk checkout.

Club launch checklist

Before going live, review this checklist.

Required

  • Club profile created
  • Club settings reviewed
  • Courts added
  • Memberships configured
  • Team members invited
  • Communication configured
  • First event created

Need help? Reach out to our team at help@fluidpb.com.

Do I need to complete every step?

No. Start with the essentials—club profile, settings, courts, memberships, staff, communication, and your first event—and add POS when you need it.

Can I update my club later?

Yes. You can add courts, staff, memberships, events, communication tools, and POS products at any time as your club grows.

What should I set up first?

Create your club profile, configure settings, add courts, set up memberships, invite team members, configure communication, then launch your first event.

Need help?

Questions about this setup?

Email help@fluidpb.com — our team can walk you through reservations, tournaments, and club setup on Fluid.