In this guide: Use Fluid PB registration surveys to collect player information before check-in—build guided question flows, offer optional paid add-ons, and export answers for tournament operations.
Surveys help you create a smoother registration experience by collecting important information from players before the event starts. They can also be used to offer optional add-ons, gather player preferences, and organize tournament logistics ahead of time.
The Survey Builder uses a visual flow system, allowing you to connect questions together and create guided registration paths for players.
You'll learn how to:
- Open the Survey Builder from your tournament
- Create questions and answer choices
- Connect questions into guided follow-up paths
- Offer optional paid selections during registration
- Export survey responses for planning and operations
- Follow best practices for clear, efficient surveys
Why Use Surveys?
Surveys can help tournament organizers:
- Collect player details before check-in
- Offer optional event upgrades or add-ons
- Organize merchandise orders
- Gather waiver confirmations
- Reduce back-and-forth communication
- Prepare volunteers, food, or court planning ahead of time
Accessing the Survey Builder
To access Surveys:
- Open your tournament or event
- Navigate to the Survey tab
- Click + Add Question to begin building your survey
Building Your Survey
Each survey question acts like a step in the registration flow.
You can:
- Create multiple-choice questions
- Add custom answer choices
- Connect questions together visually
- Create guided follow-up paths
- Offer optional paid selections
Example survey flow:
- Which state are you representing?
- What is your t-shirt size?
- Would you like to join Friday Open Play?
Creating Questions
When creating a question:
- Enter the question title
- Add answer choices
- Save your changes
Examples:
- Which club are you representing?
- What is your skill level?
- Do you want to purchase a tournament shirt?
- Are you attending the social event?
Adding Answer Choices
Each question can contain multiple answer options.
Examples:
- Yes / No
- Small / Medium / Large
- Beginner / Intermediate / Advanced
To add additional options:
- Click + Add Choice
- Enter the answer label
- Repeat as needed
Connecting Questions Together
Survey questions can be linked together visually to create a guided experience.
This is useful when:
- You only want certain players to see specific follow-up questions
- You want to organize registration into clear steps
- You want to reduce unnecessary questions
Example:
- A player selects “Yes” for Friday Open Play
- Additional follow-up questions can appear afterward
This helps keep registration clean and easy for players.
Offering Paid Add-Ons
Surveys can also be used to offer optional purchases during registration.
Common examples:
- Open play sessions
- Meals or refreshments
- Event merchandise
- Social events
- Training clinics
Example:
- “Friday Open Play — Yes ($25)”
Players can select these directly during registration.
Exporting Survey Responses
Once players begin registering, survey answers can be exported for planning and operations.
To export responses:
- Open the Survey tab
- Click Export Answers
Exports are commonly used for:
- T-shirt order counts
- Meal planning
- Volunteer organization
- Open play attendance
- Merchandise fulfillment
Tips for Better Surveys
Keep Questions Simple
Short and clear questions improve completion rates.
Only Ask What You Need
Too many required questions can slow down registration.
Use Surveys to Reduce Admin Work
Collecting information early helps avoid manual follow-ups later.
Test the Registration Flow
Always preview your survey before publishing registration.
Organize Questions Logically
Keep related questions grouped together to create a smoother experience.
Popular Survey Ideas
Tournament organizers commonly use surveys for:
- T-shirt sizes
- Club or state representation
- Open play sign-ups
- Volunteer sign-ups
- Food preferences
- Merchandise purchases
- Waivers and acknowledgements
- Social event attendance
- Skill level information
Recommended Next Guides
After setting up registration surveys, continue with:
Need help? Reach out to our team at help@fluidpb.com.