In this guide: Configure membership plans and optional add-ons in Fluid so players join your club, access benefits, receive discounts, and unlock member-only experiences.
Start by creating the membership plans your club needs today. You can always expand later.
Before you begin
You should already have:
- Your club profile set up
- Courts added (if you plan to offer reservation access)
- A sense of which membership tiers your club offers today
What you'll configure
- Membership plan type (subscription or on-demand)
- Billing cycles and pricing
- Credits and passes
- Reservation limits and booking access
- Fees and member discounts
- Member-only access and visibility settings
Recommended setup
Keep it simple to start.
Most clubs launch with 1–2 membership plans based on how they currently operate today.
Examples:
- Monthly Membership — discounted play, reservation access, guest benefits, and recurring membership perks
- VIP Membership — expanded reservation access, included passes, and premium benefits
You can always add more plans as your club grows.
How to add a membership
- Go to Manage Clubs → Subscriptions
- Select New Plan
- Add a membership name and description
- Configure pricing and membership settings
- Configure credits, passes, reservation rules, discounts, and visibility
- Save your plan
Membership details
Name and description
Choose a clear membership name and add a description explaining benefits, restrictions, and included perks.
Student memberships
Enable the Student option if the membership is only for students.
Players must register with a valid .edu email address to qualify.
Plan type
Choose how the membership is purchased.
Subscription (Recurring)
Recurring memberships that renew automatically.
Examples:
- Monthly memberships
- Annual memberships
- Weekly memberships
On Demand
One-time purchases that do not automatically renew.
Examples:
- Seasonal memberships
- Drop-in passes
- Temporary access packages
Billing cycle
Choose how often the membership renews.
Available billing cycles include:
- Monthly — billed every month
- Quarterly — billed every 3 months
- Semi-Yearly — billed every 6 months
- Yearly — billed once per year
- Weekly — billed every week
- Daily — billed every day
You can also configure:
- Trial Days — free trial period before billing starts
- Price — recurring membership cost
- Initiation Fee — one-time upfront fee charged when joining
Credits & passes
Credits and passes define what members receive each billing cycle.
Available options include:
Monthly Open Play Passes
How many open play sessions are included each month.
Monthly Guest Passes
How many guests a member can bring per month.
Monthly Private Lesson Credits
Included private lesson credits each month.
SilverSneakers Play Passes
Passes included for SilverSneakers-related programming.
Reservation limits
Reservation settings control how and when members can reserve courts.
Reservation Window (days)
How far in advance a member can book.
Example: 7 = members can reserve courts up to 7 days ahead.
Reservation Access Type
Choose when members are allowed to reserve courts:
- Only Off Peak Hours — non-peak times only
- Only Peak Hours — peak-time reservations only
- All Day — both peak and non-peak access
Monthly Court Reservation Limit
Maximum reservations allowed per month.
Max Consecutive Reservation Hours
Maximum hours allowed in a single booking.
Weekly Court Reservation Limit
Maximum reservations allowed each week.
Daily Court Reservation Limit
Maximum reservations allowed each day.
Max Active Reservations
Limit how many future reservations a member can hold at one time or allow Unlimited.
Fees & discounts
Control pricing perks and penalties for members.
No Show Fee
Fee charged if a member does not attend a reservation.
Member Discount (%)
Percentage discount applied to eligible purchases, events, or reservations.
Court Reservation Fee
Optional reservation fee charged when booking courts.
Add-ons (optional)
Add-ons let you sell optional upgrades alongside memberships so players can customize their experience.
Examples include:
- Locker rentals
- Ball machine access
- Premium court access
- Guest packages
- Sauna or cold plunge access
- Training packages or club perks
To create one:
- Go to Manage Clubs → Subscriptions
- Select New Add-On
- Configure pricing and billing cycle
- Save your add-on
Visibility & settings
Choose who can see and purchase the membership plan.
Everyone
Visible to players and staff.
Staff and Owner
Only visible internally to club staff and owners.
Next steps
Once memberships are configured, continue setup with:
- Setting Up SMS Communication
- Creating Events on Fluid
Need help? Reach out to our team at help@fluidpb.com.